Providers

Providers

Kevin L. Gietzen, D.O.

Kevin L. Gietzen, D.O., received his undergraduate degree from the University of Michigan and completed his medical training at Michigan State University College of Osteopathic Medicine. He went on to complete his residency at Botsford General Hospital in Farmington Hills, Michigan.

He is dual board certified in otolaryngology and facial plastic/reconstructive surgery by the American Osteopathic Board of Ophthalmology and Otolaryngology. In addition, Dr. Gietzen is a member of the American Academy of Otolaryngology – Head and Neck Surgery and the American Academy of Otolaryngic Allergy.

Dr. Gietzen has a special interest in facial plastic/reconstructive surgery for the surgical treatment of facial skin cancers, endoscopic/ minimally invasive sinus surgery, and thyroid nodule management.

In his spare time, Dr. Gietzen enjoys skiing, being outdoors, and spending time with his wife, Tes, and their 4 children.

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Kaley Mason, NP-C

Kaley Mason earned her Bachelor of Science in Nursing at Lake Superior State University and her Master of Science in Nursing at Walden University. Kaley is nationally certified as a Family Nurse Practitioner by the American Association of Nurse Practitioners and is a member of the Northeast Chapter of Michigan Nurse Practitioners.

Kaley joined Great Lakes Ear Nose & Throat Specialists in October 2018. She is grateful for the supportive environment of the clinic, the friendly staff and the knowledge of Dr. Gietzen. Kaley specializes in general ear, nose and throat practice.

In her spare time, Kaley enjoys spending time with her husband and twin boys on the lake, boating, paddle boarding and watching sunsets.

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Spencer Cross, DNP

Spencer Cross, DNP, started his education at North Central Michigan College’s nursing program, followed by studies at the University of Cincinnati for his advanced practice medical training. Dr. Cross is a member of the American Association of Nurse Practitioners and the Society of Otorhinolaryngology and Head-Neck Nurses and has recently earned his Doctor of Nursing Practice degree from the University of Cincinnati.  

Dr. Cross joined Great Lakes Ear Nose & Throat Specialists in June 2021. He loves the opportunity to see patients directly and address their concerns in the here and now. Dr. Cross hates to leave any rock unturned and values the freedom he has to truly figure out what’s going on with an individual.

In his spare time, Dr. Cross enjoys mountain biking on local trails, doing CrossFit workouts in his garage, powerlifting, woodworking and running drills at the firearm range. He lives in Petoskey with his wife, Jozlynne, their two dogs, Chief and Copper, and cat, Todd.

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Kristen Kowalski, Au.D.

Kristen Kowalski, Au.D., received her undergraduate degree from Michigan State University in 2007. In 2011, she earned her Doctor of Audiology degree from Wayne State University. Dr. Kowalski completed her externship training at the University of Michigan Health System in 2011. After graduation, she joined the University of Michigan Health System’s Division of Audiology as a clinical audiologist working in the pediatric and adult hospitals and clinics. Dr. Kowalski developed an audiology clinic for the MidMichigan Health System in Alpena, Michigan. She started working with Great Lakes Ear Nose & Throat Specialists in 2018. She is passionate about providing exceptional audiology services for children and adults throughout northern Michigan via GLENTS.

In her spare time, Dr. Kowalski enjoys traveling, cooking, hiking and spending time with her husband and two children.

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Lauren Langton, Au.D.

Lauren Langton, Au.D., received her undergraduate degree from Central Michigan University in 2017. In 2022, she earned her Doctor of Audiology degree from Arizona State University. She completed her externship training with Great Lakes Ear Nose & Throat Specialists and has remained a part of the team since.

Dr. Langton’s specialized areas of interest include central auditory processing disorders, cognitive aging and cognitive health. She is excited to continue working with the communities throughout Northern Michigan.

In her spare time, Dr. Langton enjoys hiking with her fiancé, Britain, and their dog Juno. She also enjoys rock collecting, kayaking and taking road trips around our beautiful state.

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Lindsay Reckinger, Au.D.

Lindsay Reckinger, Au.D., received her undergraduate degree from Michigan State University in 2010. In 2014, she earned her Doctor of Audiology degree from Wayne State University. She completed her externship training at Henry Ford Health, formally known as Henry Ford Health System, then worked as a senior staff audiologist with Henry Ford Health from 2014 to 2018.

Dr. Reckinger moved from the Detroit metro area to Petoskey in early 2018 when she began working for Great Lakes Ear Nose & Throat Specialists. Her specialized areas of interest include hearing aid fittings, cochlear implants, newborn hearing screening and pediatric hearing care.

In her spare time, Dr. Reckinger enjoys hiking northern Michigan trails, camping and reading. She lives in Petoskey with her husband, Denny, and their two cats, Piper and Chevy.

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Pam Kalfayan, Practice Administrator

Pam Kalfayan received her undergraduate degree from the University of Michigan-Flint in Healthcare Administration. Pam started her healthcare career early at the age of 14 doing medical billing and medical assisting. She has more than 40 years of health care experience serving in numerous capacities. Before joining Great Lakes Ear Nose & Throat Specialists as Practice Administrator in 2020, Pam worked at McLaren Northern Michigan Hospital in Petoskey managing the Digestive Health & Endoscopy departments. She also worked at Munson Medical Center in Traverse City.

Pam enjoys traveling and spending family time with her two daughters, Leah and Laura. Pam is an animal lover and has four cats and a dog.

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